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From: Cheri Roberts (cache-mtc-ab08.proxy.aol.com)
Subject:         A few hard lessons I have learned .. and want to pass on to new buyers
Date: May 15, 2006 at 9:59 am PST

.. I have been here over 8 years now.. and found wonderful bargains for Homeschooling and have been allowed to sell my sewing creations on here for a low dealer price.. but it seems every new buying year crops up a new group of problems.. and those lurking rip off artist prey on the new buyers through WTB ads..

Always ask for references.. check out the appreciation board
Try other swap boards and see if they are listed there too..

Purchase insurance for larger purchases and DC for small ones.. believe it or not I believe the Postal carriers are much more careful with packages with this on..

This is something I learned recently from some of my customers.. when using paypal .. spell out what you are getting and the condition along with if you purchased anything extra , like insurance.right on the comments box

Sellers type out an invoice and save it on your sent mail with what the buyer is receiving .. condition .. ect.. and have them confirm it ..
this leaves NO problems later to what they are going to get ..

Ask specific questions on condition .. remember your idea of Good may be their idea for excellent.. make sure all sets are actually sets.. and ask for the isbn and check it out from the companies.. if you miss a purchase why this is happening .. maybe you were not meant to have that book.. better safe then sorry

Ask kindly how they package .. remember some of these are new to internet swap.. and haven't shipped before .. they are unaware of the beating a "Book Rate " shipment gets.." kind " suggestions are sweet to the ear..

Here is something I like to do.. purchase saran type wrap.. and shrink wrap books together before wrapping them up.. that way they stay together it also protects them from stinky Postal smells and moisture.. it's an inexpensive way to protect shipments..
Avoid envelopes for books unless the books are small and use lots of tape.. and padding.. or at least something on each side to protect the package..

Mistakes are made we are all human.. I know from experience and wonderful customers and sellers teaching me..

Hope this helps someone..

Hugs and blessings
Cheri


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